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KMID : 0926620060110020032
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Korean Journal of Hospital Management
2006 Volume.11 No. 2 p.32 ~ p.60
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An Empirical Study on the Burnout of Nurses Based on the Job Demand-Control Model
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Park Sang-Eon
Han Su-Jeong
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Abstract
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Based on the Job Demand-Control model which was proposed by R. A. Karasek, this study was designed to investigate the relationships among job demand, job control, and job burnout of nurses. In addition, the other aim of the present study was to test the moderating or buffering role of social supports in the relationship between the job demand and job burnout. The analysis based on data collected from 239 nurses who are working in two general hospitals has produced the following results. We found that job demand was primarily related to the exhaustion component of burnout, whereas (lack of) job control was related to the disengagement dimension of burnout. And social supports from the supervisor attenuated the disengagement, whereas social supports from the colleague diminished the exhaustion. But, we found no interaction effects that were expected in the hypotheses. Specifically, social supports didn’t buffer the negative effects of job demand on burnout, while job control had the moderating effect which was in opposite direction. The implications of these analyses and limitations of the study were then discussed.
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KEYWORD
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Burnout, Job demand, Job control, Social supports, Exhaustion, Disengagement, Job demand-control model, Nurses
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